How to reach us
Email [email protected]. We read every message and aim to reply to questions about our content within a few working days.
What we can help with
- Factual errors, broken calculators or out-of-date rules on any page.
- Questions about something a guide explains.
- Suggestions for topics we should cover.
- Reports of anyone using the GlixoCoin name, logo or website address to contact people.
What we cannot help with
GlixoCoin is not an exchange, broker, wallet or payment service. We cannot open or close accounts, execute trades, process deposits or withdrawals, trace or recover lost or stolen funds, or tell you whether to buy or sell anything. For account problems, contact the platform through its official website. For fraud, contact your bank, your regulator and the police.
Reporting an impersonator
If someone has contacted you claiming to represent GlixoCoin, include the name they used, the platform or number they contacted you from, and any website address they gave. We will add warnings where useful. Please also report it to your local regulator and fraud service, because we have no power to act against them ourselves.
Before writing, you may find the answer in our FAQ. Our editorial policy explains how we handle corrections.